1. Introduction
Welcome to Tamarindo Realtors. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website www.tamarindorealtors.com, use our services, or interact with us in any other way.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect different types of information to provide and improve our real estate services to you.
- A. Personal Information You Provide to Us: This is information you voluntarily submit to us through forms or direct contact.
- Contact Information: Your full name, email address, phone number.
- Inquiry Details: Information you provide in contact forms or messages, including your property preferences (e.g., property type, price range, number of bedrooms, location).
- Account Information: If you create an account on our site, we will collect your username, password, and other profile details.
- B. Information Collected Automatically: When you visit our website, we may automatically collect certain technical information.
- Log and Usage Data: Your IP address, browser type, operating system, pages you viewed on our site, the time and date of your visit, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website, store your preferences (like currency or saved listings), and gather analytic data to improve our user experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Our Services: To respond to your inquiries, provide you with property listings that match your criteria, and schedule property viewings.
- To Communicate With You: To send you important updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of marketing communications at any time.
- To Improve Our Website: To understand how visitors use our site, which allows us to enhance its functionality, content, and user experience.
- For Security and Legal Compliance: To protect our website and business from fraud and to comply with applicable legal obligations and government requests.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Our Real Estate Agents: Your information will be shared with our licensed agents to assist you with your property search.
- With Third-Party Service Providers: We may share information with trusted partners who perform services on our behalf, such as website hosting, email services, and CRM (Customer Relationship Management) systems. These providers are obligated to protect your information and are not authorized to use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in Costa Rica or other jurisdictions.
5. Cookies and Your Choices
Cookies are small files stored on your device. We use them to make our website work, remember your preferences, and gather analytics. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
6. Data Security
We are committed to protecting your data. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet is 100% secure.
7. Your Data Rights
In accordance with Costa Rican law and other data protection principles, you have the following rights regarding your personal information:
- The right to access: You can request copies of the personal data we hold about you.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- The right to opt-out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
- The right to erasure: You can request that we delete your personal data, under certain conditions.
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.
9. Children’s Privacy
Our services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Tamarindo Realtors
Cabo Velas, Santa Cruz Guanacaste. Costa Rica
(506) 8385-2963